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Member Resources

COVID-19

Updates

Sweetwater FCU is continuously monitoring the changing public health situation surrounding COVID-19. We will post updates as we have them to this page. The health and well being of our members and staff is our top priority. We are still committed to providing all of our products and services to our members during these trying times. We encourage our members to utilize options such as our Home Banking, online Bill Pay, our ATMs and any Allpoint Network ATMs, the Drive Through, and the Night Depository. For any questions or additional information, please contact us at (307) 382-2227.

*NEW* Limited Lobby Opening

Beginning Monday, May 18, 2020, our lobby will be open for certain transactions by appointment only. The types of transactions you may schedule an appointment for include: new account opening, loan signing, and notary services. All other transactions can continue to be completed through the Drive Through. Prior to your appointment, you will be asked to complete a short health questionnaire to ensure you are not experiencing any symptoms of COVID-19. To protect everyone's health, members and staff will be required to wear masks during appointments. To schedule an appointment, please call (307) 382-2227.

*NEW* SBA Paycheck Protection Program Loans

Sweetwater FCU is now available as a lender in the Small Business Administration (SBA) Paycheck Protection Program. This program offers loans to small businesses in order to help them retain their employees during this time. We are currently accepting applications for these loans, however, funding is limited and subject to availability by the SBA. If you believe your business qualifies and would benefit from this program, we encourage you to apply. Please note to apply for this loan through Sweetwater Federal Credit Union you must be a member in good standing. Non-member businesses are encouraged to apply for membership.

Skip A Payment

If you have our Visa credit card you may have noticed on your current statement that the Credit Union is allowing all current accounts to skip May's monthly payment. No fees will be assessed, however, interest will continue to accrue. You may still make a payment in May. Regular payments will resume in June.

If you would like to apply to skip your loan payment, please complete the Skip A Pay application (PDF) and return it to the credit union. If you have questions or need additional information, please contact a loan officer at the Credit Union.

Fraud Prevention

During these times, it is especially important to safeguard your personal and financial information. You should never give out your personal or account information over the phone, online, or in any other manner to any unknown persons. You should check your account frequently to monitor for any unauthorized or suspicious transactions. If you do find any transactions on your account that were not completed by you or another account holder, please contact the Credit Union as soon as possible. Unfortunately, fraudsters will use times of crisis to exploit people and perpetrate their crimes. If you believe a fraudster has contacted you or tried to obtain your account information, please let the authorities and the Credit Union know.