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Member Resources

COVID-19

Updates

Sweetwater FCU is continuously monitoring the changing public health situation surrounding COVID-19. We will post updates as we have them to this page. The health and well being of our members and staff is our top priority. We are still committed to providing all of our products and services to our members during these trying times. We encourage our members to utilize options such as our Home Banking, online Bill Pay, our ATMs and any Allpoint Network ATMs, the Drive Through, and the Night Depository. For any questions or additional information, please contact us at (307) 382-2227.

*NEW* Effective June 22, 2020: Regular Lobby Hours

Beginning Monday, June 22, 2020, our lobby will be open from 9am - 5pm Monday - Friday. We still strongly encourage you to complete your transactions through Drive Through if possible. To protect everyone's health, we reccommend wearing a mask when entering the building. We will continue to comply with social distancing recommendations, therefore only a limited number of people will be admitted to the lobby. You may be asked to wait outside or in your vehicle, and wait times for teller transactions in the lobby may be longer than normal. 

Skip A Payment

If you would like to apply to skip your loan payment, please complete the Skip A Pay application (PDF) and return it to the credit union. If you have questions or need additional information, please contact a loan officer at the Credit Union.

Fraud Prevention

During these times, it is especially important to safeguard your personal and financial information. You should never give out your personal or account information over the phone, online, or in any other manner to any unknown persons. You should check your account frequently to monitor for any unauthorized or suspicious transactions. If you do find any transactions on your account that were not completed by you or another account holder, please contact the Credit Union as soon as possible. Unfortunately, fraudsters will use times of crisis to exploit people and perpetrate their crimes. If you believe a fraudster has contacted you or tried to obtain your account information, please let the authorities and the Credit Union know.